Return Policy

Cancellations:

You may cancel any order before it ships at no cost. If you need to cancel your order we recommend you call us. Email is fine for after-hours orders.

Non-Defective Returns:

A 15% restock fee will be applied to all authorized returns.
Non-Defective returns can be handled directly by RacingSeatsOnline.com within 5 days of the invoice date. You must contact RacingSeatsOnline.com for an RMA (Return Merchandise Authorization) number, please include reason for return. Your RMA number will be emailed to you in 1-2 business days along with detailed Return instructions. Non-Defective items should include all original packaging, paperwork and must be in re-sellable condition and properly packaged to avoid damage. Shipping fees are not refunded on non-defective returns.

*** Items shipped with Free Freight will only be credited for the difference after shipping charges are accessed. *** In other words, if you did not pay for the shipping at the time of purchase we will deduct the actual shipping costs from your refund. Our average cost for shipping $60-$80 for a pair of seats.

No returns are allowed on customized, painted or used items. This includes seats with 5th Slot added.
Returns without an RMA number will be refused at the warehouse.

Defective Returns:

Defective Returns can be handled directly by RacingSeatsOnline.com. You must contact RacingSeatsOnline.com for an RMA (Return Merchandise Authorization) number. In your e-mail please include reason for return and a daytime phone number. Depending on the item, a Return Packet will be mailed to you containing return documentation, RMA number, and a Fed Ex label or we will setup the part pickup with a freight carrier.

Shipping Damage:

Items shipped from RacingSeatsOnline.com are in good condition are the responsibility of the carrier. If your shipment arrived in damaged condition, Please refuse the delivery AND notify RacingSeatsOnline.com by phone or email. Otherwise, give us a call to report the damaged merchandise. We will handle the claim; it just takes longer this way. Make sure you have your original box and packing material. Fed Ex and UPS will deny a damage claim if the original packaging is not available.

Manufacturer Warranty

All of the products are warranted by the manufacturer against manufacturer defectives and workmanship for a time period specified by the manufacturer.

RaceTech Warranty Disclaimer: Our products are sold without warranty expressed or implied. No warranty or representation is made as to this product's ability to protect the user from any injury or death. The user assumes that risk. The effectiveness, warranty and longevity of this equipment are directly related to the manner in which it is INSTALLED, USED, and/or MAINTAINED. THE USER ASSUMES THE RISK. No warranty or representation is made as to its ability to protect against serious injury or death, which might result from circumstances beyond the control of Racetech North America. Racetech of New Zealand has spent significant time and research to give our customers the best products available to hardcore racers. With speed and racing, tragic results can happen and each individual accident is different.

Merchandise Delivery:

Most items are available for shipment within 1-2 business days - we do not ship on weekends or holidays. RacingSeatsOnline.com uses several fulfillment centers within the United States and your order may arrive in multiple shipments.
Items that are in stock will usually be shipped within 1-2 business days. Shipping time can be 3-5 business days for US 48. Special order and custom work can take an additional 3 weeks to ship. RacingSeatsOnline.com uses UPS and Fed Ex for shipping products to its customers - UPS and Fed Ex cannot deliver to PO or APO boxes.

We ship to all 50 US states. Alaska and Hawaii require extra charge for shipment that will be quoted after the order if the website cannot calculate it. Although our website is available worldwide our fulfillment centers cannot ship to international destinations.

WE DO SHIP TO CANADA. Typical shipping charge for a pair of seats and brackets is an additional $150. You will be responsible for any duty or taxes before delivery.

Pricing Disclaimer:

All prices are subject to change without prior notice. You will be notified prior to any shipment of any price change. RacingSeatsOnline.com reserves the right to correct any typographical errors.

Sales Tax:

NO Sales Tax for customers outside of Washington State. Washington residents will pay 8.8% sales tax. As of July 1st 2008 Washington state is moving to a destination based sales tax. This means you will pay the tax rate based on the shipping destination. Our website cannot calculate this and minor adjustments to your total may be made.

Trademarks:

All trademarks and registered trademarks are the sole property of their respective owners. Photographs are courtesy of the respective manufacturers.

Mailing Address:

Send all correspondences to:
RacingSeatsOnline.com
18410 39th Ave E
Tacoma, WA 98446
USA

Tel: 866-776-0223
Fax: 253-238-7897
Do not return merchandise to this address.

Privacy Policy:

Your credit card numbers, email address, name, and address are private and secure. RacingSeatsOnline.com does not sell or rent ANY customer information - EVER.